As a Training Coordinator, you’ll ensure our training sessions run smoothly, both inside and outside the company Your primary duties will include:
- Communicating with the Telesales department to coordinate the booking of trainees for company-provided training courses, ensuring accurate record-keeping of trainee names and payment details.
- Communicating with trainees to schedule the timing of various training sessions, whether conducted on-site, off-site, or online, for individuals or corporate clients.
- Coordinating with trainers for each training session, whether internal for individual training or external for corporate training, to schedule their availability and finalize training session timings.
- Arranging for the delivery of training materials, either in print or online, for individual or corporate training sessions.
- Facilitating the administration of evaluations for various training courses, training materials, and trainers, compiling statistics on trainer and course effectiveness for internal review.
- Printing, certifying, and delivering training certificates to trainees upon completion of their respective courses, ensuring all fees are settled.
- Printing and certifying attendance certificates for corporate training sessions, ensuring timely availability for distribution to trainees.
- Engaging with potential new trainers to build a database of current and prospective trainers, ensuring an adequate pool of substitutes for each educational content.
- Compiling expense reports for each training session, whether internal or external, for review and approval by the direct supervisor.
- Undertaking any other duties related to the nature of the role, as assigned by the direct manager.
Job Requirements:
- Bachelor’s degree in a relevant field.
- 0 to 2 years of experience.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Very good command of the English language.