Proserv built this application and digital platform as an Ad Supported service. This SERVICE is provided by Proserv at no cost and is intended for use as is.

This page is used to inform visitors and users regarding our policies with the collection, use, and disclosure of Personal Information for those who choose to use our Service—whether through the website or through our mobile application (if applicable).

By using our Service, you agree to the collection and use of information as described in this policy. The personal data we collect is used to provide, improve, and secure our services. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, we may require you to provide us with certain personally identifiable information, which may include but is not limited to:

Location DataDevice Serial NumberIMEI (International Mobile Equipment Identity)SIM Card NumberContact Information (e.g., name, email, phone number, if submitted through forms)

This information is retained and used solely for service enhancement and customer support.

Third-Party Services

We may use third-party services that collect information to identify you. These services are used for analytics, performance monitoring, and troubleshooting.

Examples include but are not limited to:

Google Play ServicesFirebase AnalyticsGoogle Analytics

You can refer to their respective privacy policies for more details.

Log Data

In the event of an error while using our app or website, we may collect data and information (via third-party products) on your device called Log Data. This may include:

Your device's IP addressDevice name and typeOperating system versionApp configuration details at the time of the errorTime and date of useDiagnostic and usage statistics

Cookies

Cookies are small files that store data. Our service may use third-party code and libraries that use “cookies” to collect information and improve their services. You can choose to accept or reject these cookies through your browser or device settings.

Note: Refusing cookies may limit your experience or disable parts of our Service.

Service Providers

We may employ third-party companies and individuals to:

Facilitate our ServiceProvide the Service on our behalfPerform Service-related tasksAnalyze Service usage and performance

These third parties may have access to your personal data only to perform specific tasks for us, and they are legally bound not to disclose or misuse it.

Security

We value your trust and take precautions to protect your personal information. While we strive to use commercially acceptable means of protecting it, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Links to Other Sites

Our website or app may contain links to external sites. If you click on a third-party link, you will be directed to their site. Please note that we do not control these sites and strongly encourage you to review their privacy policies. We are not responsible for the content or data practices of third-party websites.

Children’s Privacy

Our Services do not address or intentionally collect information from anyone under the age of 13. If we become aware that a child under 13 has provided personal data, we will delete it immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed.

Contact Us

If you have any questions, concerns, or suggestions about this Privacy Policy, please contact us at:

Proserv Email: info@proserv-eg.com Phone: +20 1151566656 Website: www.proserv-eg.com